Legal
Terms of Use.
These Terms explain the expected rules for using the CarDash website and future recovery marketplace services.
Draft Legal Content
Terms should be finalized before launch.
This draft should be reviewed by legal counsel and adjusted to match CarDash licensing, payments, refund rules, and provider model.
Last updated
To be confirmed before launch.
1. About These Terms
These Terms describe the expected rules for using the CarDash website, future customer app, provider tools, driver tools, and related recovery marketplace services.
By using CarDash services, users may be required to agree to the applicable version of these Terms before booking, registering, or accessing platform features.
2. CarDash Marketplace Role
CarDash is intended to operate as a digital marketplace connecting customers with verified towing and roadside recovery providers.
Recovery services may be performed by independent providers and drivers, not directly by CarDash unless otherwise stated.
3. Customer Responsibilities
Customers should provide accurate pickup location, destination, vehicle details, service type, contact information, and any relevant recovery instructions.
Customers are responsible for ensuring the vehicle is accessible, legally recoverable, and safe for recovery service handling.
4. Services and Availability
CarDash may support service types such as Standard Recovery, Sport Car Recovery, Luxury Recovery, Basement Recovery, Heavy Vehicle Recovery, Motorbike Recovery, Boxed Recovery, and related services.
Service availability may depend on location, provider coverage, driver availability, vehicle capability, weather, traffic, legal restrictions, and operational conditions.
5. Pricing and Payments
Prices, fees, taxes, surcharges, and payment methods should be shown before booking confirmation where applicable.
CarDash may support online payments, card payments, digital wallet payments, and cash payment options depending on platform configuration and market rules.
6. Cancellations and Refunds
Cancellation, refund, and dispute rules should be clearly displayed before launch and may depend on timing, driver dispatch status, provider acceptance, and job progress.
CarDash may review cancellation and refund requests through support or admin workflows.
7. User Accounts
Users may be required to create or verify an account to access booking, provider, driver, or administrative features.
Users are responsible for keeping login details secure and for activity performed through their account.
8. Safety and Compliance
Users, providers, and drivers must comply with applicable laws, road rules, safety requirements, and recovery service regulations.
CarDash may suspend or restrict access where misuse, fraud, unsafe behavior, false information, or compliance risk is identified.
9. Limitation of Liability
To the extent permitted by law, CarDash should not be responsible for indirect, incidental, or consequential losses resulting from platform use, service delays, third-party actions, or conditions outside reasonable control.
This clause should be reviewed and finalized by legal counsel before launch.
10. Updates to These Terms
CarDash may update these Terms as the platform, services, operations, pricing, legal requirements, or provider model evolves.
The latest version should be published on the CarDash website and may apply from the date stated in the updated Terms.
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